How we collect, use, and protect your personal information.
Eastdale Family Dental is committed to protecting the privacy and security of your personal and health information. We comply with the Personal Health Information Protection Act (PHIPA) of Ontario and PIPEDA.
We collect personal health information (name, date of birth, dental records, X-rays, insurance details) and website information (form submissions, browser data via cookies).
We use your information to provide dental care, process appointments, submit insurance claims, comply with regulations, improve our services, and send appointment reminders.
We do not sell your information. We share it only with healthcare providers involved in your treatment, your insurance company, as required by law, or with service providers under strict confidentiality agreements.
We implement administrative, technical, and physical safeguards to protect your personal information. All staff are trained on privacy obligations.
You have the right to access your personal health information, request corrections, withdraw consent for non-essential uses, and file a complaint with the Information and Privacy Commissioner of Ontario.
We retain dental records for a minimum of 10 years from the date of last entry, or until a minor patient turns 18, whichever is longer.
Our website uses cookies to enhance your experience. You may disable cookies in your browser. We do not use cookies to collect personal health information.
We may update this policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.
Eastdale Family Dental
188 Barton St, Unit 2, Stoney Creek, ON L8E 4W3
Email: info@eastdalefamilydental.ca