We're thrilled to have you join the Eastdale Family Dental family. Here's everything you need to know.
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We Can't Wait to Meet You!
At Eastdale Family Dental, we understand that visiting a new dental practice can feel uncertain. That's why we go above and beyond to make every new patient feel welcomed, informed, and at ease from the very first phone call.
Getting Started
Your First Visit, Step by Step
1
Book Your Appointment
Call us, email us, or fill out our online booking form. Our friendly staff will find a time that works for your schedule.
2
Arrive & Check In
Arrive a few minutes early to complete your new patient forms. Bring your health card, insurance info, and a list of current medications.
3
Meet Your Dentist
Your dentist will perform a comprehensive exam, discuss your dental history, and create a personalized care plan with your goals in mind.
Be Prepared
What to Bring to Your First Appointment
Ontario Health Card (OHIP)
Dental insurance card(s) or plan information
List of current medications and supplements
Any relevant medical history or conditions
Previous dental X-rays (if available)
Name and contact of your previous dentist
A list of any dental concerns or questions
Photo ID (driver's licence or passport)
Don't have everything? No problem — please come anyway! We can gather information over time.
Insurance
Insurance & Payment Options
We work with most major dental insurance plans and will do our best to maximize your benefits. Our team will help verify your coverage and submit claims on your behalf.
For patients without insurance, we accept a variety of payment methods and can discuss payment arrangements to make your dental care as accessible as possible.
We accept most major dental benefit plans. Call us to verify your specific coverage.
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Flexible Payment Methods
We accept Visa, Mastercard, debit, and cash for your convenience.
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Direct Billing Available
We can bill your insurance directly for a hassle-free experience.
Questions & Answers
Frequently Asked Questions
You can book by calling our clinic directly, emailing info@eastdalefamilydental.ca, or filling out the appointment request form on our Contact page. Our team will get back to you promptly to confirm a time.
Please allow approximately 60–90 minutes. This gives us time for a thorough examination, X-rays, a professional cleaning, and a discussion of your dental health and any recommended treatment.
Absolutely! We warmly welcome patients regardless of how long it's been. Our team is judgment-free and will work with you at a comfortable pace to get your oral health back on track.
Yes! The Canadian Dental Association recommends the first dental visit within 6 months of the first tooth appearing, or by the child's first birthday.
Dental anxiety is very common. Please let us know before your appointment. We move at your pace, explain every step, and will take breaks as needed.
Yes, we prioritize emergencies. For severe toothache, broken tooth, or other emergencies, contact us immediately — we aim to see you the same day.
We accept most major dental insurance plans, Visa, Mastercard, debit, and cash. We're happy to provide estimates and discuss options before any work begins.
Ready to Get Started?
Book your first appointment and take the first step toward a healthier, happier smile.
